Experience with companies as an employee and contract worker performing technical writing as well as providing documentation control and management services. Technical writer for over 25 years. BS in Electronics Technology & MS in Technology and Industrial Education from Bradley University, Peoria Illinois.
Current Consulting Business - Developed the modular methodology used for gathering and organizing information for organizations. Used to implement an updated and practical internal documentation system.
Continuing to perform volunteer work for the D/FW area Career Connection networking group – set up and implemented, and conducted panel discussion programs for unemployed older workers.
Lennox Industries, Richardson TX, 1990-1993 – Developed modular program for updating and production of training manuals, which included “just in time” on demand printing using the Xerox DocuTech laser printer.
Ericsson North America, Richardson TX, 1989-1990 – Worked with the department managers, staff, and President and CEO of Ericsson North America , Peter Thomas to develop corporate policies and procedures.
Hydroscience, Inc. Dallas TX, 1985-1987 – Developed the document management and control methodologies for the videotape training programs sold to the US Navy for their SURTASS antisubmarine warfare program.
Coulter Electronics, Hialeah FL , 1978 – 1981 - Worked on setting up a video-based training program for training their field service technicians.
Racal-Milgo, Miami FL, 1974-1978 – Developed generic standardized highly graphic template and system for supplying the assembly line with work instructions for non-English speaking workers.
Through his company, Ken works with organizations to solve their documentation problems.
Temp Ramp-up Package
For the workers to be productive in the shortest time possible, the employer should have a package “on the shelf” to provide to the contract employees. We will create a customized package, which will guide you through the whole process, from preparing for the interviews, through the training process, to the final day check-off list.
Mergers and Acquisitions Merging documentation systems along with merging companies is usually a daunting task. We provide turn-key integration services to combine dissimilar documentation systems.
Sarbanes-Oxley Act Publicly held corporations must have documentation controls in place for internal financial information that affects the accuracy of corporate financial reports. We provide documentation processes and procedures tailored to your company's exact needs to meet the Sarbanes-Oxley Act.
ISO 9001-2000 ISO requires specific documentation, processes, and procedures to meet and maintain the ISO certification requirements. We provide assistance for the analysis, development, and implementation services to help your company successes in its ISO certification.
Supply Chain Many manufacturers use just-in-time delivery of raw materials, subassemblies, and modules. The real-time documentation reporting and tracking provides the information needed to monitor this process. We provide the analysis and implantation you need to make this system work efficiently.
Outsourcing Whenever organizations establish information processing partnerships with outside teams, whether down the street or across oceans, it's the on-line documents that ensure a smooth and timely flow of information. We work with you to make sure that there is a timely and available flow of information.
